FAQ

We’re here to make your Skin Tea experience as smooth as your glow. Below are some common questions to help guide you through our products, services, and policies.

Frequently Asked Questions

Do you offer refunds or exchanges?

Due to the nature of our products and services, all sales are final. We do not offer refunds or exchanges. However, if you experience any issues with your order, please contact us at SkinTea9543@gmail.com so we can make it right.

Are your products handmade and safe for sensitive skin?

Yes! All Skin Tea products are handcrafted with high-quality, skin-loving ingredients. We formulate with care to suit a variety of skin types, including sensitive skin. Always patch test first and discontinue use if irritation occurs.

What services do you offer?

We offer custom facials, waxing, body treatments, and skincare consultations designed to target hyperpigmentation, oiliness, dryness, and more. Visit ourServicespage for full details and to book your appointment.

Where are you located?

Skin Tea is proudly based in Towson, Maryland. The exact address is 209 E Joppa Rd, Towson, MD 21286.

What forms of payment do you accept?

We accept all major credit and debit cards through our secure checkout system, as well as Apple Pay and Google Pay. For in-person services, we also accept cash and card.